Feelory support

Need help with Feelory? Email apps@caschw.com. Feelory is coming soon; there is no announced release date.

iCloud sync

Use the same Apple Account on your devices, enable sync in Feelory’s Settings, and restart the app. The first sync may take a few minutes. Your reflections remain available locally while sync catches up.

Turning sync off does not delete local or previously synced data. See Feelory privacy for deletion and permission choices.

Backups and exports

Before installing an update or restoring data, export a JSON backup from Settings. Keep it somewhere private. A PDF is useful for reading, but it is not a restorable backup.

Deleting content in Feelory does not delete exported files or older device backups. Manage those separately where you stored them.

Optional AI

AI features need a supported device with Apple Intelligence available. You can explore, write, check in, and practice without AI. Suggestions are a second perspective, not an assessment of what you should feel.

Report a problem

Include your device, OS version, app version/build, and the steps that led to the problem. Describe what you expected and what happened. Screenshots can help, but remove private writing before sharing. Do not send private reflections or Health data.

The support mailbox is hosted by Outlook.com/Microsoft. We retain correspondence only while needed to resolve requests, with regular review and deletion of resolved correspondence. Read Feelory privacy for provider disclosures and how to request deletion of correspondence we hold.

Urgent help

Feelory is not an emergency service or a substitute for professional care. If you are in immediate danger, contact local emergency services. In the U.S., call or text 988 for crisis support.